Shipping policy
At Chanda ayurvedic, we are committed to delivering your wellness products safely, promptly, and efficiently. Please read our shipping policy carefully before placing an order.
📦 Shipping Charges
- Free Shipping on all prepaid orders above ₹999.
- Shipping charges (if applicable) will be clearly displayed at checkout before you make the payment.
⏱️ Order Processing Time
- Orders are processed within 1-2 business days (excluding Sundays and public holidays).
- Once dispatched, you will receive a tracking link via email/SMS.
🚚 Delivery Time
| Location Type | Estimated Delivery Time |
|---|---|
| Metro Cities | 2–4 business days |
| Tier 2 & 3 Cities | 3–6 business days |
| Rural Areas | 5–8 business days |
Please note: Delivery times may vary due to courier delays, weather conditions, or public holidays.
🌐 Delivery Locations
- We deliver across all major cities and towns in India.
- For remote or restricted pin codes, delivery availability may vary.
🚫 Order Delays or Issues
In rare cases of unexpected delays:
- We will notify you via email or phone.
- If your order hasn’t arrived within 10 business days, please contact our support team at capharmacy86@gmail.com or call +91-9431826845
❌ Undeliverable Packages
If a package is undeliverable due to an incorrect address, refusal to accept delivery, or other customer-related issues:
- Shipping charges are non-refundable.
- The product may be re-shipped at the customer’s expense.
🔁 Return to Origin (RTO)
If the order is returned to us (RTO):
- We will inform you via email or phone.
- You may request re-shipping after correcting the address (charges applicable).
If you have further questions, feel free to reach out to us anytime.
Customer Support :-
✉️capharmacy86@gmail.com
📞 +91-9431826845
🕒 Mon–Sat, 10 AM – 6 PM
Registered Principal Place of Business :-
Building No./Flat No.: Airport Road/Street: 2-A,
City/Town/Village: Indore,
District: Indore,
State: Madhya Pradesh,
PIN Code: 452002,
India